This Privacy Policy explains how Dependable Funds Recovery (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, request a free claim review, or become a client. It also describes your choices and how to contact us with questions.

By using our website or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal information.

We collect information that helps us evaluate and, where appropriate, pursue a surplus funds claim on your behalf. This may include:

• Contact information such as your name, phone number, email address, and mailing address.
• Property and case details such as the property address, county, sale date, and court case number.
• Identity and ownership documents such as government-issued IDs, deeds, probate records, and lien release documents.
• Communication records such as emails, phone notes, and messages sent through our client portal.
• Technical information such as your IP address, browser type, device information, and pages visited when you use our website.

We collect information directly from you when you fill out a form, call us, email us, or use our client portal. We may also collect information from public records, court filings, and county foreclosure sale records to research and build your claim. Technical information is collected automatically through standard web server logs and analytics tools.

We use your information only for legitimate business purposes related to your claim, including:

• Reviewing whether surplus funds exist and whether you may be entitled to them.
• Preparing, filing, and supporting your claim with the appropriate court or county office.
• Communicating with you about the status of your claim.
• Coordinating with licensed attorneys, title companies, or other professionals when required for your case.
• Improving our website, preventing fraud, and maintaining the security of our systems.

We do not sell, rent, trade, or share your personal information — including your name, address, email address, phone number, or mobile number — with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be shared with any third parties, except for the service providers strictly necessary to deliver the messages you asked to receive (for example, our SMS/messaging carrier or platform), and those providers are prohibited from using the information for any other purpose.

We do not permit any third party to use your information for advertising, list building, lead resale, or cross-marketing of any kind.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only when necessary to process your claim, deliver messages you requested, or comply with legal obligations:

• With courts, county offices, trustees, and other public officials as part of filing and proving your claim.
• With licensed attorneys or legal professionals when representation is required in your jurisdiction.
• With service providers who help us operate our website, client portal, email, SMS delivery, and document storage systems, under strict confidentiality obligations and only for that purpose.
• When required by law, subpoena, court order, or to protect our rights and the safety of our clients and staff.

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to client data is limited to staff who need it to perform their work. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to understand how visitors use the site, improve functionality, and remember basic preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function properly if cookies are disabled.

You may choose not to provide certain information, but that may prevent us from evaluating or pursuing your claim. You may also:

• Ask us what personal information we have about you.
• Request corrections to inaccurate information.
• Ask us to delete your information, subject to legal and business record-keeping requirements.
• Opt out of marketing communications at any time.

We keep your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Even after a claim is closed, some records may be retained for legal, accounting, and compliance purposes.

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Mobile information may still be shared with service providers when necessary to operate the service you requested — for example, our messaging platform or carrier — and those providers may use it only to deliver that service, subject to this Privacy Policy.

Service/transactional text consent and marketing text consent are two separate, optional choices on our forms. Neither is pre-selected, neither is required to submit a form or to use our services, and we never infer consent from a form submission alone.

We use the consent information you provide to record what you agreed to and when, to send only the categories of messages you opted into, and to honor opt-out requests. We retain consent records as evidence of your affirmative opt-in and opt-out history.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. To stop receiving messages, reply STOP. For help, reply HELP, call (631) 315-2880, or email claims@dependablefundsrecovery.com. Opting out of marketing messages does not by itself terminate unrelated services you requested.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: (631) 315-2880
• Email: claims@dependablefundsrecovery.com
• Mail: Dependable Funds Recovery · 218 W Monroe St, Suite 1140